User Help

 

✓ Please read the instruction manual of the machine carefully and follow all the instructions!

 

Fill the water tank with fresh water, plug in the machine and activate the front switch from 0 to I.

Wait until the machine is completely heated up and the pressure indicator shows around 1 bar. This will take around 10 minutes with a previously cold machine.

 

⇒ Please note that after unboxing your machine, one time only, you need to activate the steam knob right after turning on the machine so that the boiler fills up, and again after heating up, in order to release a potential vacuum build up. Finally, dispense a cup hof hot water from the group head. For detailed instructions see chapter 5 in the manual.

 

Video about getting started

 

Choose a finer grind size and make sure that you have enough coffee in our portafilter (about 8-9g with single basket, about 16-18g in the double basket).

With ESE pods, make sure that the pod is well inserted and centered in the special pod basket.

 

Choose a courser grind size and make sure that you don't have too much coffee in the portafilter (about 8-9g with single basket, about 16-18g in the double basket)

With ESE pods, make sure that the pod is well inserted and centered in the special pod basket.

 

ESE pods can be used in the single basket or the special (more shallow) pod basket that we ship with your machine. ESE pods are normed to 44mm and 7g coffee, which can result in different thicknesses of the pods depending on the blend. With thicker pods it might be peferable to use the single basket with more depth over the more shallow special basket.

 

Preparing an espresso with single basket

 

Preparing a double espresso with double basket

Always use filtered water according to our water recommendations. The reduction of limescale can extend the average period until servicing becomes necessary, while strong build up of limescale can significantly reduce this period.

Run water from your brew head daily: about 10 seconds before the first coffee and about 3 seconds after every brewed coffee.

 

We recommend a daily backflushing of the machine with the blind basket without cleaning detergent. Once a week, backflushing with special detergent is recommended.

After steaming milk, always purge the steam wand immediately and clean it with a wet cloth. If used frequently, we recommend steaming special cleaning detergent once every 2-3 weeks.

 

Cleaning instructions

Check if the machine is in eco mode. In oder to wake up the machine from the eco mode, simply use the turning switch on top of the group head as if you were making coffee. In order to deactivate the eco mode, press the button at the bottom of the machine. Also check if there is enough water in the tank. Make sure the activation switch is not in the "on"-position. Turn the switch always to the original "off"-position when turning on the machine.